The Marketplace Setup in Keepler allows you to create, organize, and manage your online marketplaces before publishing products.
Each marketplace acts as a dedicated sales environment where you can configure branding, payment settings, customer information, regional availability, and operational preferences.

All marketplaces you create will appear in the Marketplaces section, giving you a centralized overview of your marketplace activity, connected regions, and available management tools.

Accessing Marketplace Management

To get started, open the Product Management module from the main left sidebar.

From there, you can access the My Marketplace page where all created marketplaces are displayed as interactive cards.

Each marketplace card provides:

• Marketplace details
• Product listings
• Active regions

Marketplace Setup Process

Creating a marketplace in Keepler is completed through a guided multi-step setup process designed to help you configure your marketplace professionally and securely.

Step 1: General Information

The first step focuses on your marketplace identity and public business information.

Here, you will provide the essential details used to identify your marketplace across the platform and customer-facing pages.

The setup includes:

• Marketplace name
• Marketplace domain or URL
• Contact phone numbers
• WhatsApp contact information
• Support email address
• Billing and operational addresses
• Marketplace description
• SEO keywords and search optimization

This information improves discoverability, customer trust, and overall marketplace organization.

Contact Information

Provide accurate support and operational contact details so customers and administrators can reach your marketplace when needed.

Address Information

Billing and operational addresses are required for invoicing, legal compliance, and marketplace verification purposes.

Search Optimization (SEO)

The SEO section helps improve your marketplace visibility within search results and product discovery systems.

You can add:

• Marketplace descriptions
• Relevant search keywords
• Product-related tags

Step 2: Finance Settings

The second step configures your marketplace financial settings and transaction preferences.

This section allows you to define how your marketplace receives, processes, and manages payments.

Configuration options include:

• Banking information
• Default currency
• Payment gateway setup
• Financial payout methods

Banking Information

Add the bank account that will receive marketplace payouts and financial transfers.

This account will be used for operational transactions and settlement processes.

Default Currency

Select the primary currency used for:

• Product pricing
• Customer transactions
• Financial reports
• Marketplace analytics

Payment Gateway Configuration

Connect supported payment providers to securely accept customer payments online.

This setup enables global payment processing and transaction management directly from your marketplace.

Payment gateway integrations may vary depending on your region and enabled platform services.

Step 3: Marketplace Review & Summary

The final step provides a complete summary of your marketplace configuration before activation.

This review page displays:

• Marketplace logo
• Marketplace description
• Payment methods
• Default currency
• Contact details
• Public domain
• Marketplace keywords

Use this page to verify all information before finalizing your marketplace setup.

Once completed, your marketplace becomes ready for product creation, catalog organization, and future marketplace expansion.

Marketplace Appearance & Branding

The Appearances & Themes section allows you to customize the visual identity and presentation of your marketplace.
These settings help create a consistent brand experience for your customers across storefront pages and product listings.

From this section, you can configure:

• Marketplace language
• Interface themes
• Storefront layouts
• Sales and landing page styles
• Primary brand colors

Select the layout and presentation style that best matches your marketplace branding and product strategy.

Available page types may include:

• Sales Pages — Designed to present products with complete purchase focused information.
• Listing Pages — Structured product catalog layouts for browsing multiple products.
• Landing Pages — Conversion focused pages featuring product highlights, specifications, pricing, reviews, benefits, and promotional content.

Order & Fulfillment Policies

The Order & Fulfillment Policies section allows you to define the operational and customer service rules for your marketplace.

These policies help customers clearly understand how orders, shipping, returns, exchanges, and refunds are handled before making a purchase.

Providing transparent policies improves customer confidence and reduces operational disputes.

Terms & Conditions

Add the URL to your marketplace terms and conditions page.

Cancellation Policy

Define the conditions under which customers may cancel their orders.

Exchanges & Returns

Configure how product returns and exchanges are managed within your marketplace.

Restocking Fees

Enable or disable restocking fees for returned products. If enabled, customers may be charged a fee when products are returned under specific conditions.

Refund Policies

Define how refunds are processed for eligible orders.

Delivery & Shipping

Configure shipping and delivery expectations for your marketplace operations.

Additional Marketplace Features

Keepler also provides advanced marketplace management tools designed to support long-term growth and operational efficiency.

Available and upcoming features include:

• Categories & Collections

  Organize products into structured categories and curated collections for easier navigation and product discovery.

• Analytics & Tracking

  Monitor marketplace performance through detailed analytics, traffic insights, and operational reporting tools.

• Payment Methods

Manage payout methods, banking accounts, and future financial integrations directly from your marketplace settings.

Some advanced marketplace features are currently marked as “Coming Soon” and may not yet be fully available.